The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 18, 2025

Filed:

Jul. 05, 2019
Applicant:

Lg Electronics Inc., Seoul, KR;

Inventors:

Shinae Kim, Seoul, KR;

Jihyun Song, Seoul, KR;

Hyosang Shin, Seoul, KR;

Wonjae Hyun, Seoul, KR;

Assignee:

LG Electronics Inc., Seoul, KR;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G01M 99/00 (2011.01); G06F 40/279 (2020.01); G08B 21/18 (2006.01); G10L 15/08 (2006.01); H04L 12/28 (2006.01);
U.S. Cl.
CPC ...
G01M 99/008 (2013.01); G06F 40/279 (2020.01); G08B 21/18 (2013.01); G10L 15/08 (2013.01); H04L 12/2825 (2013.01); G10L 2015/088 (2013.01);
Abstract

According to an embodiment, an appliance management device includes a communication device configured to acquire symptom information of a first appliance from a user's terminal, a memory including a database for accumulatively storing log data of each of appliances matched with the user, and a processor, wherein the processor may acquire log data of the first appliance among the log data of each of the appliances of the user based on the acquired symptom information, identify at least one piece of information related to the symptom information among a plurality of pieces of information included in the acquired log data, generate diagnostic information on the symptom information based on a result of identification, and transmit the generated diagnostic information to the terminal.


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