The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 11, 2025

Filed:

May. 11, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Minh Le, McLean, VA (US);

Rui Zhang, McLean, VA (US);

Jonathan Gross, McLean, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06N 3/08 (2023.01); G06F 16/9032 (2019.01); G06F 18/20 (2023.01); G06F 40/30 (2020.01); G06N 3/045 (2023.01); G06N 5/022 (2023.01);
U.S. Cl.
CPC ...
G06N 3/08 (2013.01); G06F 16/90332 (2019.01); G06F 18/295 (2023.01); G06F 40/30 (2020.01); G06N 3/045 (2023.01); G06N 5/022 (2013.01);
Abstract

Methods and systems are described herein for generating dynamic conversational responses. Conversational responses include communications between a user and a system that may maintain a conversational tone, cadence, or speech pattern similar to a human during an interactive exchange between the user and the system. The interactive exchange may include the system responding to one or more user actions (which may include user inactions), and/or predicting responses prior to receiving a user action.


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