The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 04, 2025

Filed:

May. 11, 2023
Applicant:

Liveperson, Inc., New York, NY (US);

Inventor:

Amit Mishra, Bloomfield, CO (US);

Assignee:

LIVEPERSON, INC., New York, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 13/033 (2013.01); G10L 15/06 (2013.01);
U.S. Cl.
CPC ...
G10L 13/033 (2013.01); G10L 15/063 (2013.01); G10L 2015/0631 (2013.01);
Abstract

Systems and method are provided for generating personal virtual agents. A computing device may receive communication request from a first device associated with a particular domain. In response, the computing device may facilitate a connection between the first device and a personal virtual agent that was generated for a user corresponding of, wherein the first device. The computing device may execute the personal virtual agent using a subsequent communication from the first device to generate a response. The computing device may generate an accuracy metric corresponding to the response generated by the personal virtual agent. The personal virtual agent may be trained using the accuracy metric to improve subsequent response generated by the personal virtual agent with respect to the user of the first device.


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