The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Nov. 04, 2025

Filed:

May. 11, 2021
Applicant:

Coupang Corp., Seoul, KR;

Inventors:

Yonghui Chen, San Diego, CA (US);

Xin Jin, Sunnyvale, CA (US);

Yan Zhou, San Jose, CA (US);

Assignee:

Coupang Corp., Seoul, KR;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 40/03 (2023.01); G06Q 20/20 (2012.01); G06Q 40/00 (2023.01);
U.S. Cl.
CPC ...
G06Q 40/03 (2023.01); G06Q 20/208 (2013.01); G06Q 40/00 (2013.01);
Abstract

Disclosed embodiments provide systems and methods related to collecting return items using an automated kiosk based on a real time risk decision. The automated kiosk captures return item information representing a return item and transmits the return item information and a request for return risk level relating to the return item to a server operable to execute a machine learning model trained on historical information to determine the risk level. The server determines the risk level based on the received return by using the machine learning model and transmits the determined risk level to the kiosk in real-time. Based on the determined risk level and a return amount associated with the return item, the server may also process a refund in real-time.


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