The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 28, 2025

Filed:

Jun. 09, 2021
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Alison Chi, McLean, VA (US);

Cosette Goldstein, McLean, VA (US);

Anirudha Simha, McLean, VA (US);

Remel Tucker, McLean, VA (US);

Nimesh Bernard, McLean, VA (US);

Ricky Su, McLean, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 51/02 (2022.01); G06N 3/04 (2023.01); G06N 3/08 (2023.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06N 3/04 (2013.01); G06N 3/08 (2013.01);
Abstract

Methods and systems are described herein for merging datasets from multiple content domains for training a prediction model to predict a solution for a request related to a specific content domain. A dataset for a content domain may include requests and solutions organized as groups. For example, a dataset for a first content domain may include a first group having (a) a first set of requests (e.g., questions or queries) related to a first topic, and (h) a solution (e.g., an answer) associated with the first set of requests. The datasets of different content domains are analyzed based on context-based vector representations of the requests or solutions to determine the groups that are similar and merge those similar groups into a single merged group. A prediction model is trained with the merged groups for obtaining a prediction of a solution to any given request.


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