The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 28, 2025
Filed:
Mar. 28, 2023
T-mobile Usa, Inc., Bellevue, WA (US);
Vigneshwaran Ganesan, Fort Worth, TX (US);
Jie Hui, Mercer Island, WA (US);
Maria Huynh, Seattle, WA (US);
Vipul M. Sagare, Coppell, TX (US);
Kristian D. Taylor, Chester, VA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
The disclosed system obtains data entries associated with a user including segmentation, preferences, behavior elements, contextual events, and trust expectations. The system obtains data entries associated with the wireless telecommunication network including available products, available promotions, and selling channels. The system receives an indication to initiate an interaction between the user and a channel associated with the wireless telecommunication network, where the interaction is aimed at completing a task. Based on the indication to initiate the interaction, the data entries associated with the user, and the data entries associated with the wireless telecommunication network, the system generates a first question to present to the user. The system receives a response to the question from the user. Based on the response, the system generates a second question to present to the user, where the second question furthers completion of the task.