The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 28, 2025

Filed:

Apr. 26, 2024
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Rohit Talukdar, Bengalure, IN;

Shiv Kumar Agarwal, Bangalore, IN;

Amit Kumar, Bangalore, IN;

Rahul Kumar Yadav, Jaunpur, IN;

Rekha Mokshendra Shankaramma, Bangalore, IN;

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/23 (2019.01); G06F 8/65 (2018.01); G06F 8/71 (2018.01); G06F 11/00 (2006.01);
U.S. Cl.
CPC ...
G06F 16/23 (2019.01); G06F 8/65 (2013.01); G06F 8/71 (2013.01); G06F 11/008 (2013.01);
Abstract

A method for managing health of a client includes: sending a request to infer availability of a version of an application; in response to the request, receiving: a dataset associated with the version of the application, a fixed issue previously experienced by a second client, in which the issue is fixed using the version of the application, a symptom associated with the fixed issue, information specifying a second version of the application currently being used by the second client, and a stability score; obtaining an upgrade score for the version of the application; making a first determination that an auto-upgrade option is not selected by a user; initiating displaying of at least the upgrade score and a second dataset to the user; making a second determination that an upgrade is not initiated by the user; and updating a symptoms database by decreasing the severity score of the issue.


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