The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 28, 2025
Filed:
Oct. 25, 2021
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Bing Hu, Issaquah, WA (US);
Zhangwei Xu, Redmond, WA (US);
Vincent Joseph Blas, Edmonds, WA (US);
Peiling Wu, Redmond, WA (US);
Chaturanan Damodar Mishra, Bothell, WA (US);
Igor Figlin, Redmond, WA (US);
Robert Gerard Boyce, Seattle, WA (US);
Anupama Vedapuri, Redmond, WA (US);
Oren Rosenbloom, Redmond, WA (US);
Nicholas Anthony Swanson, Woodinville, WA (US);
Murali Chintalapati, Bellevue, WA (US);
MICROSOFT TECHNOLOGY LICENSING, LLC, Redmond, WA (US);
Abstract
Systems, methods, and devices are described for intelligent outage evaluation and insight management for monitoring and incident management systems. A set of incident logs associated with a cloud computing service are received by a cloud computing service provider system. Each incident log includes impact data corresponding to a respective incident that occurred during an evaluation period. The impact data includes an interruption count representative of a number of interruptions on resources caused by the respective incident. A total active resource time representative of resource activity during the evaluation period is determined. An interruption rate is determined for the evaluation period by summing interruption counts to generate a total interruption count and dividing the total interruption count by the total active resource time. An actionable insight applicable to the cloud computing service is generated based on the interruption rate and the incident logs.