The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 21, 2025
Filed:
Dec. 20, 2023
Applicant:
Capital One Services, Llc, McLean, VA (US);
Inventors:
Abdelkader Benkreira, New York, NY (US);
Joshua Edwards, Philadelphia, PA (US);
Michael Mossoba, Arlington, VA (US);
Assignee:
CAPITAL ONE SERVICES, LLC, McLean, VA (US);
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/533 (2006.01); G10L 15/22 (2006.01); H04M 1/82 (2006.01); H04M 3/436 (2006.01);
U.S. Cl.
CPC ...
H04M 3/533 (2013.01); G10L 15/22 (2013.01); H04M 1/82 (2013.01); H04M 3/436 (2013.01); H04M 2250/74 (2013.01);
Abstract
Disclosed herein are systems and methods for determining whether an automated telephone call has been answered by a particular user, a different person, or a voicemail service. In response to determining that the call has been answered by the user, a different person, or a voicemail service, the systems and methods can output different respective messages, initiate messaging to the user via alternate communication paths, or perform other actions.