The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2025

Filed:

Mar. 16, 2023
Applicant:

United Services Automobile Association (Usaa), San Antonio, TX (US);

Inventors:

Shanna Ruth Limas, San Antonio, TX (US);

Natalya Lohinova Jeffords, San Antonio, TX (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/52 (2022.01); H04L 9/32 (2006.01); H04L 9/40 (2022.01); H04L 51/046 (2022.01); H04L 51/56 (2022.01);
U.S. Cl.
CPC ...
H04L 51/52 (2022.05); H04L 9/32 (2013.01); H04L 9/3271 (2013.01); H04L 51/046 (2013.01); H04L 51/56 (2022.05); H04L 63/0414 (2013.01); H04L 63/08 (2013.01); H04L 63/0876 (2013.01); H04L 63/12 (2013.01);
Abstract

A method and system for managing user interactions with at least one product via an external platform are disclosed. When a threshold number of user inputs associated with user-specific data is detected, the system verifies the user's identity by sending a verification message through the platform's messaging application and receiving client-specific information in response. Upon successful verification, the system requests personal data relevant to the product. If the requested data includes confidential information, the system provides a link redirecting the user to a secure application, separate from the external platform, to securely transmit the data request and receive the confidential information.


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