The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 21, 2025
Filed:
Jan. 19, 2024
Shopee Ip Singapore Private Limited, Singapore, SG;
SHOPEE IP SINGAPORE PRIVATE LIMITED, Singapore, SG;
Abstract
Systems, methods, and non-transitory computer-readable mediums are provided for an improved system for determining a response strategy to a set of messages received by at least one agent of a plurality of agents. For example, a system may be configured to obtain a set of messages received by at least one agent of a plurality of agents. Additionally, the system may be configured to categorize each message of the set of messages into an asynchronous category or a synchronous category. Moreover, the system may be configured to determine a significance parameter indicative of an importance of the received content parameter of each of at least two asynchronous messages. Further, the system may be configured to determine, for the at least one agent, a response signal related to the response strategy. In some examples, response signal may be determined based on the significance parameter.