The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2025

Filed:

Jul. 25, 2022
Applicant:

Honeywell International Inc., Charlotte, NC (US);

Inventor:

Manjunatha Divakara, Tumkur, IN;

Assignee:

HONEYWELL INTERNATIONAL INC., Charlotte, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 41/5009 (2022.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04L 41/5009 (2013.01); H04L 63/20 (2013.01);
Abstract

A method for identifying performance issues with service providers includes storing one or more service level thresholds for each of the service providers, that define at least in part an expected service level for the service provided by the corresponding service provider. During operation of the security system, one or more notifications generated by the security system are received. One or more of the service level parameters may be compared with one or more of the service level thresholds to determine when the service provided by one or more of the service providers falls below the corresponding expected service level. A notification is sent to an operator of the security system when the service provided by one or more of the service providers falls below the corresponding expected service level.


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