The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 21, 2025
Filed:
Jun. 22, 2021
Change Healthcare Holdings, Llc, Nashville, TN (US);
Serrah Lynn Linares, Gig Harbor, WA (US);
Gautam Shah, San Francisco, CA (US);
Change Healthcare Holdings, LLC, Nashville, TN (US);
Abstract
In an embodiment, a method of interacting with a patient via a virtual triage system and for determining a suggested care path is provided. The method includes: receiving an input communication from a patient via a user interface in communication with the virtual triage system, the virtual triage system including a stored engagement model; parsing the input communication using the stored engagement model to derive a meaning from the input communication; gathering information from the patient via the user interface, the information related to the derived meaning of the input communication; accessing health data associated with the patient; generating a suggested care path using a stored care model based on the gathered information and the health data; and outputting the suggested care path to the patient via the user interface.