The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2025

Filed:

Jan. 09, 2024
Applicant:

Capital One Services, Llc, McLean, VA (US);

Inventors:

Kevin Osborn, Newton Highlands, MA (US);

Eric Loucks, Tysons, VA (US);

Joshua Edwards, Philadelphia, PA (US);

George Bergeron, Falls Church, VA (US);

Kyle Johnson, Washington, DC (US);

Brian Lee, South Riding, VA (US);

Assignee:

Capital One Services, LLC, McLean, VA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 5/04 (2023.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01); H04L 51/10 (2022.01);
U.S. Cl.
CPC ...
G06N 5/04 (2013.01); G06F 40/30 (2020.01); G06N 20/00 (2019.01); H04L 51/10 (2013.01);
Abstract

Systems, methods, and apparatuses are described herein for performing sentiment analysis on electronic communications relating to one or more image-based communications methods, such as emoji. Message data may be received. The message data may correspond to a message that is intended to be sent but has not yet been sent to an application. Using a first machine learning model, one or more subsets of the plurality of emoji may be determined. The one or more subsets of the plurality of emoji may comprise one or more different types and quantities of emoji, and may each correspond to the same or a different sentiment. Using a second machine learning model, one or more emojis may be selected from the one or more subsets. The one or more emojis selected may correspond to responses to the message.


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