The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2025

Filed:

Jan. 27, 2022
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Yongjun Chen, Palo Alto, CA (US);

Zhiwei Liu, Chicago, IL (US);

Jia Li, Mountain View, CA (US);

Caiming Xiong, Menlo Park, CA (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 18/23213 (2023.01); G06F 18/2413 (2023.01);
U.S. Cl.
CPC ...
G06F 18/24137 (2023.01); G06F 18/23213 (2023.01); G06N 20/00 (2019.01);
Abstract

Embodiments described herein provides an intent prototypical contrastive learning framework that leverages intent similarities between users with different behavior sequences. Specifically, user behavior sequences are encoded into a plurality of user interest representations. The user interest representations are clustered into a plurality of clusters based on mutual distances among the user interest representations in a representation space. Intention prototypes are determined based on centroids of the clusters. A set of augmented views for user behavior sequences are created and encoded into a set of view representations. A contrastive loss is determined based on the set of augmented views and the plurality of intention prototypes. Model parameters are updated based at least in part on the contrastive loss.


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