The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2025

Filed:

Aug. 07, 2023
Applicant:

Mitel Networks Corporation, Kanata, CA;

Inventors:

Birendra Kumar Sahu, Karnataka, IN;

Logendra Naidoo, Ottawa, CA;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/951 (2019.01); G06F 16/953 (2019.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01); G10L 25/63 (2013.01); G06Q 10/10 (2023.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G06F 16/951 (2019.01); G06F 16/953 (2019.01); G10L 15/1815 (2013.01); G10L 15/30 (2013.01); G10L 25/63 (2013.01); G06Q 10/10 (2013.01); G10L 2015/088 (2013.01);
Abstract

A computer system and method searches organizational communications utilizing sentiment analysis of communication artifacts. A data-collection server first collects organizational data that includes communication artifacts. One or more searchable databases is in communication with the data-collection server and stores the communication artifacts. A search engine searches the databases for the communication artifacts in order to create a sentiment index for one or more sentiment types, wherein each sentiment type is stored in a separate database. A sentiment engine searches and analyzes each of the sentiment databases to create a sentiment index.


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