The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 14, 2025
Filed:
Nov. 30, 2022
International Business Machines Corporation, Armonk, NY (US);
Aditi Chakraborty, Plano, TX (US);
Saraswathi Sailaja Perumalla, Visakhapatnam, IN;
Rachana Vishwanathula, Hyderabad, IN;
Sweta Agarwal, Birpara, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method, computer system, and a computer program product for generating a communication mode suggestion are provided. A first computer may receive a communication request from a first user to communicate with a second user. The first computer inputs the received communication request to a first machine learning model. The first machine learning model was trained with historical usage of the second user for communication of responses across multiple communication platforms. The trained first machine learning model generates the communication mode suggestion in response to receiving the received communication request as an input. The first computer transmits the communication mode suggestion for presentation to the first user.