The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 14, 2025

Filed:

Sep. 15, 2023
Applicant:

Mitel Networks Corporation, Kanata, CA;

Inventors:

Shiva Hn, Karnataka, IN;

Tejas Kanduri Aswathanarayana Murthy, Karnataka, IN;

Logendra Naidoo, Ottawa, CA;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 7/00 (2006.01); G06F 16/951 (2019.01); G06F 16/953 (2019.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01);
U.S. Cl.
CPC ...
G06F 16/951 (2019.01); G06F 16/953 (2019.01); G10L 15/1815 (2013.01); G10L 15/30 (2013.01);
Abstract

An electronic communication method for audio and/or video call sentiment analysis includes receiving, by a second electronic communication system associated with a second user (e.g., the call receiver), an audio and/or video call request from a first electronic communication system associated with a first user (e.g., the call sender). The method further includes determining a sentiment/disposition of the first user. The method further includes displaying, on a graphical user interface of the second electronic communication system, the sentiment/disposition of the second user to indicate to the second user a disposition of the first user. The sentiment can be displayed on the receiver's electronic communication system before the receiver answers the call.


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