The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 07, 2025

Filed:

Nov. 23, 2022
Applicant:

Kore.ai., Inc., Orlando, FL (US);

Inventors:

Rajkumar Koneru, Windermere, FL (US);

Prasanna Kumar Arikala Gunalan, Hyderabad, IN;

Timothy Loewenstein, Ii, Elk River, MN (US);

Gopinath Polavarapu, Vijayawada, IN;

Assignee:

Kore.ai, Inc., Orlando, FL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01); H04W 76/45 (2018.01);
U.S. Cl.
CPC ...
H04W 76/45 (2018.02); G10L 15/1815 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01);
Abstract

A virtual assistant server receives from a network communication device, message data provided by a user operating a first two-way radio via a first channel. Subsequently, the virtual assistant server generates response data to the message data and determines a response channel based on the message data. The virtual assistant server establishes a communication session with a network communication device based on the determined response channel and transmits the response data to the network communication device via the established communication session.


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