The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 07, 2025
Filed:
Nov. 02, 2023
Bank of America Corporation, Charlotte, NC (US);
Kent Steger, Huntersville, NC (US);
Ramakrishna Yannam, The Colony, TX (US);
Tao Huang, Issaquah, WA (US);
Jorge Kara, Kirkland, WA (US);
Sarah M. Fatemi, Los Angeles, CA (US);
Ali Salim, Redmond, WA (US);
Anuradha Girish Sethuram, Frisco, TX (US);
Christine Co, Renton, WA (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Methods, apparatus, and systems for detection and remediation of an identified attempt of impersonation of a digital entity. The methods may include authenticating a call received by a user device. The methods may include instantiating an entity-operated application on the user device. The methods may include detecting one or more keywords indicating that the call is associated with a predefined entity. The methods may include generating and transmitting a one-time token to the predefined entity. The methods may include identifying, during the call, a first voice and a second voice, the second voice being different from the first voice. The methods may include processing words identified as being uttered by the second voice into groups of text utterances using a natural language processing ('NLP') model. The methods may include detecting, during a predetermined time period, if any text utterances from the groups of text utterances correspond to the one-time token.