The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 30, 2025
Filed:
Sep. 02, 2022
Yohana Llc, Palo Alto, CA (US);
Yoky Matsuoka, Los Altos Hills, CA (US);
Defne Civelekoglu, Berkeley, CA (US);
Gwendolyn W. Van Der Linden, Redwood City, CA (US);
Nitin Viswanathan, San Francisco, CA (US);
Malia Beaulieu, San Jose, CA (US);
Lingyun Liu, Sunnyvale, CA (US);
Benjamin Deming, Campbell, CA (US);
Sean Paterson, Mountain View, CA (US);
Panasonic Well LLC, Palo Alto, CA (US);
Abstract
Task reminder surfacing in a communication system is described. One implementation involves receiving a set of messages associated with a member device and a representative device, processing the set of messages to generate task data including one or more task recommendations associated with the set of messages, wherein the one or more task recommendations correspond to a set of tasks performable on behalf of the member, and tracking a real-time chat flow within a chat interface. The real-time chat flow is processed in real-time as messages of the set of messages are received using a scheduling algorithm to select a position or timing for one or more reminders associated with the one or more task recommendations, the reminders are automatically inserted within the chat flow using the position or timing for the one or more reminders, and the one or more reminders are presented within the chat flow.