The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 30, 2025
Filed:
May. 02, 2023
Bank of America Corporation, Charlotte, NC (US);
Saravanan Balasubramanian, Chennai, IN;
Durga Prasad Kutthumolu, Hyderabad, IN;
Venkata Karthik Ryali, Hyderabad, IN;
Bank of America Corporation, Charlotte, NC (US);
Abstract
A method includes generating a metaverse session, a first avatar of a first user, and a virtual advisor avatar. The first user is allowed access to the metaverse session using the first avatar. A voice query of the first user is received and analyzed to determine a preferred language/dialect of the first user, and an issue and a domain of the voice query. In response to determining that a language/knowledge server includes a response corresponding to the issue and the domain, the response is retrieved from the language/knowledge server. In response to determining that a language/dialect of the response matches the preferred language/dialect of the first user, a first voice response is generated from the retrieved response. The first voice response is in the preferred language/dialect of the first user. The first voice response is communicated to the first user using the virtual advisor avatar.