Transfer learning techniques for using predictive diagnosis machine learning models to generate telehealth visit recommendation scores

Abstract

Various embodiments of the present invention provide methods, apparatus, systems, computing devices, computing entities, and/or the like for performing predictive data analysis operations. For example, certain embodiments of the present invention utilize systems, methods, and computer program products that perform predictive data analysis operations by an end-to-end machine learning framework that performs at least the following steps/operations: (i) a service request data object is processed by a diagnosis prediction machine learning model to generate a probabilistic diagnosis data object, (ii) the probabilistic diagnosis data object is processed by the hybrid diagnosis-provider classification machine learning model to generate a variable-length classification for the service request data object, and (iii) the variable-length classification is processed by a telehealth visit recommendation scoring machine learning model to generate a telehealth visit recommendation score for the service request data object.