The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 23, 2025

Filed:

Jan. 16, 2024
Applicant:

Servicenow, Inc., Santa Clara, CA (US);

Inventors:

Jebakumar Mathuram Santhosm Swvigaradoss, Hyderabad, IN;

Satya Sarika Sunkara, Sangareddy, IN;

Ankit Goel, Hyderabad, IN;

Rajesh Voleti, Allur, IN;

Rishabh Verma, Palwal, IN;

Patrick Casey, Del Mar, CA (US);

Rao Surapaneni, San Jose, CA (US);

Assignee:

ServiceNow, Inc., Santa Clara, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G10L 13/08 (2013.01); G06F 40/274 (2020.01); G06F 40/58 (2020.01); G10L 15/00 (2013.01);
U.S. Cl.
CPC ...
G10L 13/086 (2013.01); G06F 40/274 (2020.01); G06F 40/58 (2020.01); G10L 15/005 (2013.01);
Abstract

Data indicative of one or more user inputs directed to a user interface of a conversation designer tool is received. A conversation design is determined based on the data. The conversation design enables a conversation bot to provide a service using a conversation flow specified at least in part by the conversation design. The conversation design specifies in a first human language at least a portion of a message content to be provided by the conversation bot during an execution of the conversation flow. It is identified that an end-user of the conversation bot prefers to converse in a second human language different from the first human language. The message content of the conversation design in the first human language is dynamically translated for the end-user to the second human language.


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