The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 16, 2025

Filed:

Mar. 25, 2024
Applicant:

Seiko Epson Corporation, Tokyo, JP;

Inventor:

Shinichi Tsuruyama, Shiojiri, JP;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/00 (2006.01); G06Q 30/015 (2023.01); H04N 1/00 (2006.01); H04N 1/32 (2006.01);
U.S. Cl.
CPC ...
H04N 1/00344 (2013.01); G06Q 30/015 (2023.01); H04N 1/00244 (2013.01); H04N 1/00403 (2013.01); H04N 1/00488 (2013.01); H04N 1/32101 (2013.01); H04N 2201/3209 (2013.01);
Abstract

A first server device is a first server device communicably connected to a first printer and a second server device disposed at a customer support center. The first server device includes: a first acquisition unit configured to acquire, from the first printer, question information indicating a content of a question input from a user by voice regarding an operation method of the first printer; and a transmission unit configured to transmit, to the second server device, inquiry information including the question information.


Find Patent Forward Citations

Tsuruyama, Shinichi. (2025). Printing control device, method for controlling printing control device, and non-transitory computer-readable storage medium storing program (U.S. Patent No. 12418620). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12418620

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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