The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 16, 2025

Filed:

May. 10, 2024
Applicant:

Cisco Technology, Inc., San Jose, CA (US);

Inventors:

Grégory Mermoud, Venthône, CH;

Jean-Philippe Vasseur, Combloux, FR;

Grégoire Magendie, Lamorlaye, FR;

Romain Kakko-Chiloff, Paris, FR;

Assignee:

Cisco Technology, Inc., San Jose, CA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/00 (2006.01); G06N 5/022 (2023.01); H04L 41/08 (2022.01); H04L 67/306 (2022.01);
U.S. Cl.
CPC ...
H04L 41/0883 (2013.01); G06N 5/022 (2013.01); H04L 67/306 (2013.01);
Abstract

In one embodiment, a recommendation service of a device provides a recommended action to a client of an online application predicted to improve a quality of experience metric for the online application. The device receives feedback from the client indicative of the recommended action not being implemented by a user of the client. The device determines, based on the feedback, a reason for the recommended action not being implemented. The device updates the recommendation service based on the reason for the recommended action not being implemented.


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