The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 16, 2025

Filed:

Jul. 13, 2022
Applicant:

Adp, Inc., Roseland, NJ (US);

Inventors:

Henry C. Will, Iv, Dover, NJ (US);

Stefan George Wilk, Martinsburg, WV (US);

Assignee:

ADP, Inc., Roseland, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 3/16 (2006.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 3/167 (2013.01); H04L 51/02 (2013.01);
Abstract

Disambiguating user utterances is provided. Disambiguation of an utterance of a user is performed using up to a defined number of user intents in a set of possible user intents having highest confidence scores between a first confidence score threshold level and a second confidence score threshold level in response to determining that each user intent in the set of possible user intents does have a corresponding confidence score less than the second confidence score threshold level. Each of the up to the defined number of user intents is located in a user intent mapping table. A human interpretable label corresponding to each of the up to the defined number of user intents located in the user intent mapping table is extracted. Extracted human interpretable labels are assembled into a set of user intent options. The set of user intent options is sent to a client device of the user.


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