The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 09, 2025
Filed:
Aug. 10, 2023
Bank of America Corporation, Charlotte, NC (US);
George Albero, Charlotte, NC (US);
Maharaj Mukherjee, Poughkeepsie, NY (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
A computing platform may train, using historical call information, a prompt generation model to identify, for an initiated call between a first individual and a second individual, one or more security prompts to validate an identity of the first individual. The computing platform may detect and temporarily pause a call. The computing platform may input, into the prompt generation model, information of the call, which may cause the prompt generation model to output the security prompts, which may be customized CAPTCHA tests based on the information. The computing platform may send, while the call is paused and to a user device of the first individual, the security prompts. The computing platform may receive, while the call is paused and from the user device, responses to the one or more security prompts. The computing platform may validate, while the call is paused, the responses, and resume the call.