The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 09, 2025

Filed:

Mar. 15, 2022
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Tarun Bhatia, Sunnyvale, CA (US);

Karthik Ram Srinivasan, Bellevue, WA (US);

Valerie Galluzzi Liptak, Mill Creek, WA (US);

Amber Roy Chowdhury, Bellevue, WA (US);

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/0833 (2023.01); G06N 5/04 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0833 (2013.01); G06N 5/04 (2013.01);
Abstract

Techniques for triggering a mitigation action based on an artificial intelligence (AI) model-based delivery defect prediction are described. In an example, a computer system determines contextual information associated with a stage of a delivery flow of an item to a delivery location. The computer system generates an input based at least in part on the contextual information and provides the input to an AI model trained to predict delivery defect information at delivery flow stages. The computer system determines, based at least in part on an output of the artificial intelligence model, a predicted delivery defect associated with the stage of the delivery flow. The computer system determining a mitigation action based at least in part on the predicted delivery defect and causing the mitigation action to be performed.


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