The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 09, 2025

Filed:

Jun. 01, 2022
Applicant:

Openstream Inc., Somerset, NJ (US);

Inventors:

Chaitanya Kanchibhotla, Telangana, IN;

Pruthvi Raj Venkatesh, Karnataka, IN;

Rishu Kumar, Jharkhand, IN;

Radha Krishna Pisipati, Telangana, IN;

Rajasekhar Tumuluri, Bridgewater, NJ (US);

Assignee:

Openstream Inc., Bridgewater, NJ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/40 (2020.01); G06F 40/205 (2020.01); G06F 40/35 (2020.01); G06N 5/04 (2023.01);
U.S. Cl.
CPC ...
G06F 40/35 (2020.01); G06F 40/205 (2020.01); G06F 40/40 (2020.01); G06N 5/04 (2013.01);
Abstract

A computer-implemented method and system for enrichment of responses in a multimodal conversation environment are disclosed. A Question Answer (QA) engine, such as a reinforcement document transformer exploits a document template structure or layout, adapts the information extraction using a domain ontology, stores the enriched contents in a hierarchical form, and learns context and query patterns based on the intent and utterances of one or more queries. The region of enriched content for preparing a response to a given query is expanded or collapsed by navigating upwards or downwards in the hierarchy. The QA engine returns the most relevant answer with the proper context for one or more questions. The responses are provided to the user in one or more modalities.


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