The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 09, 2025
Filed:
Dec. 02, 2022
Capital One Services, Llc, McLean, VA (US);
Christopher Mcdaniel, Glen Allen, VA (US);
Michael Anthony Young, Jr., Henrico, VA (US);
Matthew Louis Nowak, Midlothian, VA (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
A method includes a system for improving machine-learning-based resource allocation by calibrating resource-related sentiments used to configure a dialogue generation model and updating a prior sentiment based on a response to a generated dialogue item, including a set of processors. Embodiments may also include a non-transitory, machine-readable media storing program instructions that, when executed by the set of processors, performs operations including retrieving a historical record associated with a user and a first natural language input provided by the user for a resource. Embodiments may also include determining, with a first machine learning model, an intermediate sentiment score based on the first natural language input. Embodiments may also include modifying, with the first machine learning model, the intermediate sentiment score based on the historical record to produce a new sentiment score.