The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 02, 2025

Filed:

Mar. 02, 2023
Applicant:

T-mobile Usa, Inc., Bellevue, WA (US);

Inventors:

Jonathan Regalado, Lynnwood, WA (US);

Kirk W. Mcgettigan, Bellevue, WA (US);

Sheetal Guttigoli, Bellevue, WA (US);

Dustin Martinka, Issaquah, WA (US);

Assignee:

T-Mobile USA, Inc., Bellevue, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
H04L 63/0861 (2013.01);
Abstract

A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.


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