The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 02, 2025

Filed:

Apr. 11, 2024
Applicant:

Tyco Fire & Security Gmbh, Neuhausen am Rheinfall, CH;

Inventors:

Julie J. Brown, Yardley, PA (US);

Young M. Lee, Old Westbury, NY (US);

Rajiv Ramanasankaran, San Jose, CA (US);

Sastry Km Malladi, Fremont, CA (US);

Michael Tenbrock, Dachsen, CH;

Levent Tinaz, Tampa Bay, FL (US);

Samuel A. Girard, Kenosha, WI (US);

David S. Elario, Hartland, WI (US);

Juliet A. Pagliaro Herman, Waukesha, WI (US);

Miguel Galvez, Westford, MA (US);

Trent M. Swanson, Wellington, FL (US);

John F. Kuchler, Muskego, WI (US);

Deepak Budhiraja, Ashburn, VA (US);

Daniela M. Natali, Kensington, MD (US);

Josip Lazarevski, Zurich, CH;

Scott Deering, Milwaukee, WI (US);

Gary W. Gavin, Franklin, WI (US);

Kristen Sheppard-Guzelaydin, West Chester, PA (US);

James Young, Cork, IE;

Prashanthi Sudhakar, San Francisco, CA (US);

Kaleb Luedtke, West Bend, WI (US);

Karl F. Reichenberger, Mequon, WI (US);

Wenwen Zhao, Santa Clara, CA (US);

Adam R. Grabowski, Brookfield, WI (US);

Lauren C. Dern, Fox Point, WI (US);

Nicole A. Madison, Milwaukee, WI (US);

Dana S. Petersen, Milwaukee, WI (US);

Nevin L. Forry, York, PA (US);

Pedriant Pena, Groveland, MA (US);

Ghassan R. Hamoudeh, San Marcos, CA (US);

Ryan G. Danielson, Castle Rock, CO (US);

Assignee:

TYCO FIRE & SECURITY GMBH, Neuhausen am Rheinfall, CH;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/20 (2023.01); G06F 40/103 (2020.01); G06Q 50/163 (2024.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06F 40/103 (2020.01); G06Q 50/163 (2013.01);
Abstract

A method includes receiving, by one or more processors, an unstructured service report corresponding to a service request handled by one or more technicians for servicing building equipment. The unstructured service report may include unstructured data not conforming to a predetermined format or conforming to a plurality of different predetermined formats. The method may include extracting, by the one or more processors, a set of standards from one or more technical documents associated with the building equipment. The method may include automatically generating, by the one or more processors using a generative AI model, a structured service report in the predetermined format for delivery to a customer associated with the building equipment. Generating the structured service report may include standardizing the structured service report to comply with the set of standards extracted from the one or more technical documents associated with the building equipment.


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