The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 02, 2025

Filed:

Jul. 27, 2023
Applicant:

Twilio Inc, San Francisco, CA (US);

Inventors:

Dominik Kundel, Oakland, CA (US);

Ian Morich, Oakland, CA (US);

Brian Partridge, Austin, TX (US);

Assignee:

Twilio Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/33 (2025.01); G06F 16/334 (2025.01);
U.S. Cl.
CPC ...
G06F 16/3344 (2019.01);
Abstract

Techniques and systems are described that perform automated identification and retrieval of contextual information for quick and accurate processing of user queries by artificial intelligence generative models. The techniques include receiving a natural language (NL) query associated with a user identifier (ID) and obtaining, using a first NL generative model, contextual data that is pertinent to the NL query and is associated with the user ID. The techniques further include generating an augmented NL query that is based on the NL query and the contextual data. The techniques include communicating the augmented NL query to a recipient that includes the first NL generative model, a second NL generative model, or a user session associated with the user ID.


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