The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 02, 2025
Filed:
Feb. 15, 2024
Salesforce, Inc., San Francisco, CA (US);
Nachiketa Mishra, San Francisco, CA (US);
Siva Kumar Reddy Vayyeti, Solon, OH (US);
Ravi Agrawal, Bangalore, IN;
Salesforce, Inc., San Francisco, CA (US);
Abstract
In some embodiments, a method determines a first representation for an entity that received a request. Second representations are searched in a prompt store to retrieve a second representation that is determined to match the first representation. A prompt template for a model is associated with the second representation. The method searches for relevant documents for the request in a knowledge base store and retrieves information from a document that is considered relevant to the request. The information provides context for the request. The method inserts at least a portion of the information into the prompt template to generate a prompt that is based on the context and submits the prompt to the model to receive a response. The method responds to the request using the response.