The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 26, 2025

Filed:

Jun. 07, 2024
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

John Talbert Jackson, Mooresville, NC (US);

Gene C. Baker, Jr., Eldersburg, MD (US);

Jon T. Graff, Charlotte, NC (US);

Chad Otto Breunig, Huntersville, NC (US);

Kevin W. Bell, Roseville, MN (US);

Darrell Lee Suen, San Ramon, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); G06Q 20/40 (2012.01); H04W 4/14 (2009.01);
U.S. Cl.
CPC ...
H04M 3/5183 (2013.01); G06Q 20/4016 (2013.01); H04M 2203/6027 (2013.01); H04W 4/14 (2013.01);
Abstract

Various examples are directed to systems and methods for detecting potentially fraudulent voice calls to a financial services institution. A computing system may receive an indication of a voice call placed by a voice caller to an operator. The computing system may generate a network address indicator describing a network location. The network address indicator may be provided to the voice caller. The computing system may receive an indication of a financial services account indicated by the voice caller. The computing system may also receive an indication of an access to the network location by a remote device. The computing system may determine, using the indication of the access to the network location, a first location associated with the remote device and determine that the first location does not match a second location associated with the financial services account. The computing system may generate an alert indicating that the voice call is potentially fraudulent.


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