The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 26, 2025

Filed:

Dec. 29, 2023
Applicant:

Twilio Inc., San Francisco, CA (US);

Inventors:

Peter Michael Janovsky, Pleasanton, CA (US);

Marcus Carlsson, Malmo, CH;

Andrei Osochenko, Tallinn, EE;

Assignee:

Twilio Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 67/1008 (2022.01); H04L 45/00 (2022.01); H04L 45/42 (2022.01); H04L 47/122 (2022.01);
U.S. Cl.
CPC ...
H04L 67/1008 (2013.01); H04L 45/38 (2013.01); H04L 45/42 (2013.01); H04L 47/122 (2013.01);
Abstract

Disclosed are systems, methods, and non-transitory computer-readable media for routing provider queues. A method includes receiving a plurality of feedback data each associated with one of a plurality of routing providers, each of the plurality of feedback data indicating whether messages allocated to a corresponding routing provider were successfully delivered, determining a conversion rate for each routing provider based on corresponding feedback data, determining a congestion level for each routing provider based on a rate at which messages are dequeued from a message queue of a corresponding routing provider, and determining a performance level of each routing provider based on the corresponding conversion rate and the corresponding congestion level.


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