The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 26, 2025
Filed:
Jun. 11, 2020
Sony Group Corporation, Tokyo, JP;
Rinna Kanao, Tokyo, JP;
Genki Okada, Tokyo, JP;
Daisuke Inaishi, Tokyo, JP;
Seiji Muramatsu, Tokyo, JP;
Takanori Kubota, Tokyo, JP;
SONY GROUP CORPORATION, Tokyo, JP;
Abstract
Provided is a conference support system that includes a user information acquisition unit that acquires voice information of each of users, and an analysis unit that generates text data of each user statement on the basis of the voice information, wherein the user information acquisition unit acquires classification information of a problem proposal or problem handling assigned by the users to the text data of the user statement, and acquires classification information of a satisfaction level or a problem resolution level assigned by the users to the text data to which the classification information of the problem proposal or the problem handling is assigned.