The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 26, 2025
Filed:
Oct. 28, 2024
Beijing Waterdrop Technology Group Co., Ltd., Beijing, CN;
Peng Shen, Beijing, CN;
Lei Xu, Beijing, CN;
Ting Huang, Beijing, CN;
Yinfeng Li, Beijing, CN;
Hailun Liu, Beijing, CN;
Zhizhuo Wang, Beijing, CN;
Mingxing Huang, Beijing, CN;
Xiaobo Zhou, Beijing, CN;
Beijing Waterdrop Technology Group Co., Ltd., Beijing, CN;
Abstract
A method and a device for outputting insurance outbound conversation information based on a generative large language model are provided, aiming to solve the problem of low accuracy in the output of insurance outbound conversation information based on generative large language models, which relates to the technical field of data processing. The method includes: acquiring conversation information in outbound consultation on an insurance product; classifying the conversation information with a trained generative large language model to obtain a classification result of the conversation information, where the generative large language model is trained with a training sample set obtained by performing deduplication on crossing area in formulated conversation sample data; and determining the insurance outbound conversation information for the outbound consultation based on the classification result and outputting the insurance outbound conversation information.