The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2025
Filed:
Aug. 15, 2022
Capital One Services, Llc, McLean, VA (US);
Jason Zwierzynski, McLean, VA (US);
Sara Rose Brodsky, McLean, VA (US);
Jennifer Kwok, McLean, VA (US);
Joshua Edwards, Philadelphia, PA (US);
Abhay Donthi, McLean, VA (US);
Tania Cruz Morales, McLean, VA (US);
CAPITAL ONE SERVICES, LLC, McLean, VA (US);
Abstract
Systems and methods for detecting and repairing loss of a primary digital communication channel may include a server and a user device. The server may be configured to send a push notification to an application of the user device over a network, receive, in response to the sending of the push notification, push notification status data, apply a predictive model to determine whether the primary digital communication channel has failed based on the push notification and the push notification status data; and transmit, upon a determination that the primary digital communication channel has failed, a communication to the user over one or more alternative digital communication channels.