The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2025
Filed:
Feb. 29, 2024
Cisco Technology, Inc., San Jose, CA (US);
Corey James Preston, Pope Valley, CA (US);
Jordan Michael Clemens, Dudley, NC (US);
Nagendra Kumar Nainar, Morrisville, NC (US);
CISCO TECHNOLOGY, INC., San Jose, CA (US);
Abstract
Methods for providing spanning content tree for generating on-demand, persona-based, and journey-aware support content using machine learning. The methods involve obtaining input data related to a configuration or an operation of one or more assets in an enterprise network and based on the input data, obtaining network information about the one or more assets of the enterprise network and base support content that includes information about configuring or operating the one or more assets in the enterprise network. The methods further involve performing generative artificial intelligence learning on the base support content using the network information to generate targeted support content specific to the input data and the one or more assets of the enterprise network. The methods further involve providing the targeted support content for changing the configuration or the operation of the one or more assets in the enterprise network.