The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 19, 2025
Filed:
May. 03, 2024
Bank of America Corporation, Charlotte, NC (US);
Paul Mattison, Charlotte, NC (US);
Matthew Williams, Plano, TX (US);
Jennifer Raley, Mount Holly, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Arrangements for using generative artificial intelligence models for ATM operations control are provided. In some examples, a computing platform may receive, from a plurality of ATMs, operation data. The operation data may be analyzed using a first generative artificial intelligence (AI) model to identify one or more potential issues. If an issue is identified, additional data related to the issue may be retrieved from an impacted ATM. A second generative AI model associated with the particular identified issue may be identified. The model may be executed using the additional data as inputs to identify or output a corrective action. The corrective action may be transmitted to the ATM for execution. The one or more generative AI models may be updated to continuously improve accuracy.