The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 12, 2025
Filed:
Aug. 16, 2019
Applicant:
Chep Technology Pty Limited, Sydney, AU;
Inventor:
Marco Pannicke, Cologne, DE;
Assignee:
CHEP Technology Pty Limited, Sydney, AU;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2023.01); G06Q 30/015 (2023.01); G06Q 30/0601 (2023.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
G06Q 30/0281 (2013.01); G06Q 30/015 (2023.01); G06Q 30/0641 (2013.01); H04L 51/02 (2013.01);
Abstract
A computer-based method for initiating communication with a prospective customer by means of a beacon () installed on a shop floor () is disclosed. The following steps are provided: detecting that a smart device () is approaching the beacon (); transmitting a chat invitation signal to the smart device (); receiving a chat confirmation signal; and launching a chat on the smart device (), in particular with a chatbot. A communications system and a computer program are also proposed.