The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 12, 2025

Filed:

Oct. 12, 2023
Applicant:

Maplebear Inc., San Francisco, CA (US);

Inventors:

Houtao Deng, Sunnyvale, CA (US);

Ji Chen, Mountain View, CA (US);

Christopher Shey-Tau Sun, Atherton, CA (US);

Yile Liu, Sunnyvale, CA (US);

Yijia Chen, Oakland, CA (US);

Assignee:

Maplebear Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0631 (2023.01); G06Q 10/0875 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/063112 (2013.01); G06Q 10/06315 (2013.01); G06Q 10/0875 (2013.01);
Abstract

An online concierge system maintains a data store with discrete time intervals for fulfilling orders and information on shoppers categorized in a tree structure based on their characteristics. When an order is received from a user's client device, the system employs a machine learning model trained on historical data to estimate the number of available shoppers and their corresponding levels in the tree structure. The order is tagged based on the items it contains, and these tags are matched to the levels of capable shoppers. Shoppers are grouped and scored based on their levels, and a group with the minimum score and capability to fulfill the order is selected. A shopper from this group is then dispatched for order fulfillment, leading to a decrement in the estimated number of shoppers in the selected group. This approach optimizes the allocation of shoppers to orders, ensuring efficient and timely fulfillment.


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