The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 12, 2025

Filed:

Feb. 23, 2023
Applicant:

Maplebear Inc., San Francisco, CA (US);

Inventors:

Youdan Xu, Burlingame, CA (US);

Matthew Donghyun Kim, Seattle, WA (US);

Michael Chen, San Francisco, CA (US);

Marina Tanasyuk, San Francisco, CA (US);

Caleb Grisell, Los Angeles, CA (US);

Adrian Mclean, Petaluma, CA (US);

Ajay Pankaj Sampat, San Francisco, CA (US);

Yuan Gao, San Mateo, CA (US);

Assignee:

Maplebear Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0631 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0631 (2013.01);
Abstract

An online concierge system schedules pickers (shoppers) to fulfill orders from users. During periods of peak demand, the system increases compensation to shoppers to encourage more to participate, thereby reducing missed orders. The system determines an optimal multiplier to increase compensation based on predictive models of supply and demand and then applying an optimization algorithm to search different hyperparameters that affect how the models generate the multipliers. The system selects the optimal multipliers for different time periods and locations. The system may further present the multipliers being offered during future time periods and enable users to activate reminder alerts for select periods. The offers may be presented in a ranked list using a model trained to infer likelihoods of the user accepting participation and/or setting a reminder notification.


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