The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 12, 2025
Filed:
Jan. 31, 2024
Okta, Inc., San Francisco, CA (US);
Pratyus Patnaik, Los Altos, CA (US);
Marissa Mary Montgomery, San Francisco, CA (US);
Jay Srinivasan, San Francisco, CA (US);
Suchit Agarwal, Jersey City, NJ (US);
Rajhans Samdani, Belmont, CA (US);
David Colby Kaneda, San Francisco, CA (US);
Nathaniel Ackerman Rook, San Francisco, CA (US);
Abstract
Systems for processing queries may first determine correspondence between the parameters of the query and a set of existing data entries, a set of previous queries that have been received, or both the existing data entries and the previous queries. If the query parameters do not correspond to the data entries or pervious queries, correspondence is determined between the query parameters and group data that associates at least a subset the query parameters with a particular group that may generate a response to the query. The same group or the generated response may be used when similar queries are received. If the group transmits the query to a different group or if negative user feedback is received, the group data may be modified to indicate the different group or to remove the association with the initial group that received the query.