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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12381978 B1

PDFFull Text
Date of Patent:
Aug. 05, 2025

Filed:

Feb. 15, 2024

Automated call requests with status updates

Applicant:

Google Llc, Mountain View, CA (US);

Inventors:

Eyal Segalis, Tel Aviv, IL;

Daniel Walevski, Brooklyn, NY (US);

Yaniv Leviathan, New York, NY (US);

Yossi Matias, Tel Aviv, IL;

Assignee:

GOOGLE LLC, Mountain View, CA (US);

Attorney:

Gray Ice Higdon

Primary Examiner:

Akelaw Teshale

Int. Cl.
CPC ...
H04M 3/493 (2006.01); G06F 40/20 (2020.01); G06F 40/205 (2020.01); G06F 40/56 (2020.01); G06N 20/00 (2019.01); G06Q 10/06 (2023.01); G06Q 10/10 (2023.01); G10L 15/00 (2013.01); G10L 15/18 (2013.01); G10L 15/22 (2006.01); H04M 3/42 (2006.01); H04M 3/58 (2006.01); H04M 3/60 (2006.01); G10L 13/08 (2013.01); G10L 25/63 (2013.01);
U.S. Cl.
CPC ...
H04M 3/4936 (2013.01); G06F 40/20 (2020.01); G06F 40/205 (2020.01); G06F 40/56 (2020.01); G06N 20/00 (2019.01); G06Q 10/06 (2013.01); G06Q 10/10 (2013.01); G10L 15/005 (2013.01); G10L 15/1807 (2013.01); G10L 15/222 (2013.01); H04M 3/42042 (2013.01); H04M 3/42093 (2013.01); H04M 3/493 (2013.01); H04M 3/58 (2013.01); H04M 3/60 (2013.01); G10L 13/08 (2013.01); G10L 15/1815 (2013.01); G10L 2015/227 (2013.01); G10L 25/63 (2013.01); H04M 2242/18 (2013.01);
Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, relating to synthetic call status updates. In some implementations, a method includes determining, by a task manager module, that a triggering event has occurred to provide a current status of a user call request. The method may then determine, by the task manager module, the current status of the user call request. A representation of the current status of the user call request is generated. Then, the generated representation of the current status of the user call request is provided to the user.

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