The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 05, 2025

Filed:

Sep. 01, 2023
Applicant:

Truist Bank, Charlotte, NC (US);

Inventors:

Michael Anthony Dascola, Clayton, NC (US);

Jacob Atticus Grady, Raleigh, NC (US);

Kaitlyn Stahl, Raleigh, NC (US);

Assignee:

Truist Bank, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06V 20/20 (2022.01); A61B 5/11 (2006.01); G06F 3/01 (2006.01); G06F 21/32 (2013.01); G06Q 30/0251 (2023.01); G06T 7/207 (2017.01); G06T 7/73 (2017.01); G06V 40/16 (2022.01); H04L 9/40 (2022.01);
U.S. Cl.
CPC ...
G06V 20/20 (2022.01); A61B 5/112 (2013.01); G06F 3/013 (2013.01); G06F 21/32 (2013.01); G06Q 30/0269 (2013.01); G06T 7/207 (2017.01); G06T 7/74 (2017.01); G06V 40/171 (2022.01); H04L 63/105 (2013.01); H04L 2463/082 (2013.01);
Abstract

A method for providing augmented reality content includes identifying a customer at a customer interaction location, retrieving customer-specific interaction data, determining locations of a customer service representative in an area adjacent to a first side of a transparent panel and the customer in an area adjacent to a second side of the transparent panel, and projecting an augmented reality element to the first side of a transparent panel, the augmented reality element displaying the customer-specific interaction data on the first side of the transparent panel.


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