The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 05, 2025
Filed:
May. 31, 2023
Maplebear Inc., San Francisco, CA (US);
Youdan Xu, Burlingame, CA (US);
Aoshi Li, Toronto, CA;
Jaclyn Tandler, San Francisco, CA (US);
Roman Havran, Toronto, CA;
Brendan Evans Ashby, San Francisco, CA (US);
Emily Silberstein, San Francisco, CA (US);
Ajay Pankaj Sampat, San Francisco, CA (US);
Maplebear Inc., San Francisco, CA (US);
Abstract
An online concierge system allows customers to place orders to be fulfilled by pickers. An order includes an amount of compensation a customer provides to a picker when the order is fulfilled. A customer may modify the amount of compensation provided to a picker, so some customers may initially specify a large amount of compensation to entice a picker to fulfill an order and then reduce the amount of compensation when the order is fulfilled. To prevent penalizing pickers who fulfilled an order without a problem, the online concierge system trains a model to determine a probability that a reduction in compensation to a picker was unrelated to a problem with order fulfillment. The online concierge system may perform one or more remedial actions for a picker based on the probability determined by the model.