The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 05, 2025
Filed:
Oct. 28, 2021
Infosys Limited, Bangalore, IN;
Anjaneyulu Pasala, Bangalore, IN;
Sudhakar Vuppalapati, Penumuru, IN;
Infosys Limited, Bangalore, IN;
Abstract
A computer aided method of configuring a smart assistant for domain specific self-service; comprising receiving, through a user interface, a predefined domain specific dataset; generating, by a training engine, a set of positive and negative samples in equal ratio; validating the predefined dataset to remove a set of ambiguous data entries; indicating, a numerical representation and a query representation for the predefined dataset; creating a Domain representation using multiple connected layers and use it to process FAQ to understand the best contextual representation; identifying, an accuracy of the configured model by matching with ground truth labels and assigning a confidence score to each entry in the predefined domain specific dataset by creating a Domain representation using multiple connected layers and use it to process FAQ to understand the best contextual representation.